Universiti Putra Malaysia
Download Latest Complete Journal - JSSH Vol. 24 (S) Nov. 2016
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(Downloads: 92)
Abstract (Viewed: 9)Despite the voluminous research on turnover, most studies tend to focus on individual-level predictors of turnover and have not been able to offer sufficient predictive power for managers to forecast their labour turnover projections. In this study, the popular forecasting methods of Random Walk, Historical Average, Moving Average, Exponentially Weighted Moving Average (EWMA), and Autoregressive (AR) were compared for their forecast performance on labour turnover rate. Data for this study was obtained from the Job Openings and Labour Turnover Survey (JOLTS) compiled by the US Bureau of Labor. This study also evaluated the existence of monthly seasonal effects in the labour turnover rate. The results showed that the best forecasting model for the labour turnover rate is the Autoregressive (AR) model with order 3, within-sample and post-sample. The study also found that monthly seasonal effects exist in the labour turnover rate.Autoregressive, forecast, labour turnover rate, seasonal effect
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(Downloads: 69)
Abstract (Viewed: 7)An important task for any organisation is to manage its employees well in order to enhance their performance. The fact that they are dealing with people makes it difficult to have one style of management that fits all. There have been many studies on this focusing on Western and Chinese run companies while fewer studies have examined how Islamic teachings are used to govern employees in their workplace. This study evaluated the level of acceptance and adoption of Islamic Human Resource Management practices among organisations in Malaysia in relation to emotional intelligence and affective commitment. Although the sample size of this study was small, the results provided important preliminary findings on the topic. The findings of this study showed a significant positive relationship between Islamic HRM practices, emotional intelligence, and organisational commitment, specifically affective commitment, among selected Islamic-based organisations in Malaysia.Islamic HRM, emotional intelligence, affective, commitment, Malaysia
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(Downloads: 47)
Abstract (Viewed: 2)Public concern for environmental preservation has made solid waste management one of modern society's most relevant issues. The objectives of this study are to investigate the relationship between green practices and lean practices, and examine their impact on business performance. Green and lean practices have both been proven by many researchers to be able to reduce waste in an efficient and effective way. However, there has been a lack of empirical evidence to support the claim that these two practices are highly related to each other and can result in an improvement in business performance. Based on the data collected from 119 manufacturers in Malaysia, correlations and a multiple regression analysis were used to test the claims mentioned. The results indicate presence of significant positive relationships between different components of green and lean practices. The elements of environmental cooperation with the customer and supplier, investment recovery, and business waste management in green practices are comparable and significantly related to supplier relationships, housekeeping (5S), and waste elimination in the lean philosophy. Both practices were also found to be significantly related with business performance. This study has implications for both theory and practice.Shari'ah criminal offences, Enforcement, Selangor, Religious Enforcement Officer
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(Downloads: 57)
Abstract (Viewed: 1)The aim of this study is to determine (i) the level of implementation of sustainable organisation practices; (ii) the relationship between sustainable organisation practices and employee well-being; and (iii) the relationship between employee well-being and turnover intention. This study applies descriptive quantitative and bivariate methods. The sample of the study comprised 200 employees working in Government-Linked Companies. All instruments in this research were measured using a 5 point Likert scale. Based on Multiple Regression analysis, the results revealed that Job Control was the most dominant practice influencing Employees' Well-Being. It showed that the more control over one's work the more he or she were satisfied with their jobs. Employees' Well-Being was seen to be negatively related to Turnover Intention. This study is a significant guide and reference for managers and future researchers in determining the best work practices for the organization in the long term. Employee Well-Being, Government-Linked Companies, Sustainable Organization Practices, Turnover Intention
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(Downloads: 37)
Abstract (Viewed: 4)This article examined the underlying dimensions that influence the choice of Malaysia as a preferred edu-tourist destination. About 500 international edu-tourists from Africa, Asia and the Middle East were sampled in 13 public and private Malaysian universities through the use of questionnaires. An Exploratory Factor Analysis was applied. The results of the principal component analysis (PCA) revealed the emergence of five dimensions with eigenvalues > 1. An inspection of the scree plot revealed a clear break in the five dimensions, explained by a variance of 59.04% with Malaysia's edu-tourism image contributing (30.99%), socio-cultural factors (10.60%), economic factors (6.94%), significant others (6.10%), and environmental factors (4.42%). The results of the Varimax rotation revealed that the structure of the five dimensions of Edu-tourism Destination Country of Choice (EDCC) with strong loadings determine the choice of Malaysia as a preferred edu-tourist destination among international edu-tourists from emerging countries. Since the focus of the Malaysian government is on making Malaysia the edu-tourist destination hub of South East Asia, the factors that are capable of attracting international edu-tourists from other emerging countries need to be identified. This will enable the government of Malaysia and managers of the Malaysian edu-tourist industry to develop appropriate feasible policies and strategies that are capable of attracting edu-tourists. This paper provides an extensive block of 25 indicators, split into five dimensions, which are capable of determining the choice of Malaysia as an edu-tourist destination.a. Edu-tourism, destination country, edu-tourist, international edu-tourists
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(Downloads: 52)
Abstract (Viewed: 4)As marketers have integrated social media, especially social networking sites (SNS), as an essential part of advertising and marketing strategies, insights into factors influencing consumers' eWOM engagement via SNS is becoming important. This research investigated factors influencing consumer eWOM on SNS in Malaysia. The research sample consisted of 291 respondents with active account for at least one of these SNS (Facebook, Twitter, YouTube and Instagram). Multiple regression analysis was used and the research findings confirmed that Trust in contacts on SNS, Involvement in SNS and Perceived Usefulness respectively have positive influence on customers' engagement in eWOM via SNS. This study concludes that eWOM via SNS as an emerging marketing tools is significant with substantial social implications. Accordingly, the discussion of findings, implication and recommendations for online marketers, firms and academician/researchers were discussed. Electronic Word of Mouth, eWOM, Social Networking Sites, SNS, consumers engagement, trust, involvement, social media
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(Downloads: 51)
Abstract (Viewed: 3)The objectives of this study were to: (1) analyse the competitiveness of Indonesian fruits featured in ASEAN markets, (2) understand the marketing distribution of featured fruits from Indonesia, (3) analyse the policies and the strategies of the Indonesian government in relation to horticultural products, and (4) suggest a bill aimed at increasing the competitive power of Indonesian featured fruits. The Revealed Comparative Advantage (RCA) and the Specialized Trade Index (STI) show that there are five Indonesian featured fruits that possess good competitiveness, namely avocadoes, mangoes, mangosteens, watermelons and melons. The Intra-Industry Trade (IIT) index shows that bananas, watermelons, melons and durians are good for imperfect market competition due to the existence of greater returns to scale. The IIT also shows that avocadoes, mangoes and mangosteens are more suitable for perfect market competition, where the abundance of a product constitutes a very important factor, and trading is mainly determined by comparative superiority. Further, this research found three patterns of marketing distribution for these featured fruits: (1) farmer - consumer, (2) farmer - trader - outlet – consumer, and (3) farmer - distributor - outlet - consumer. This study also found that continuous supply of Indonesian featured fruits very uncertain, and suggestions have been made to increase R & D. Finally, it recommended that the Indonesian government develop integrated and efficient production centres for the distribution of these featured fruits. Such production centres might then reinforce institutionalisation at the level of farmers.Policies, Competitive advantage, Horticulture, Indonesia
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(Downloads: 44)
Abstract (Viewed: 2)Malaysia's goal to achieve the status of 'developed nation' by 2020 greatly depends on an effective and efficient workforce. The country's ability to communicate well in the English language is important to achieve that goal. However, there has been a steady decline in the command of English among school leavers (management students in particular, which is a cause for concern, given their future roles as managers in Malaysia's workforce), putting them at disadvantageous position at the university. This study attempts to address the following problem: Why do students lack the intention to use English as means of communication, in spite of the support available? The study attempts to address the gap in literature by understanding student intention and usage of English, using the Theory of Planned Behaviour (TPB) (Ajzen, 1985) as a theoretical foundation. The study found that several predictors of TPB (attitude, perceived behavioural control) as well as self-concept affected a student's intention to use English in university. Based on this, the study recommends relevant strategies that higher educational providers can adopt to develop and boost student confidence in using English.. Theory of Planned Behaviour, Self-Concept, Perceived Usefulness, Behavioural Intention, Higher Education
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(Downloads: 37)
Abstract (Viewed: 5)This study examined the factors determining the turnover intention of lecturers in private universities in Malaysia. A total of 253 lecturers from private universities around the Klang Valley participated in the questionnaire survey. Six constructs - job security, supervisor support, compensation satisfaction, job autonomy, key performance indicators (KPI) achievability, and job satisfaction - were identified using social exchange, equity, expectancy and Herzberg's two factor theories. Descriptive statistics and multiple regression methods were used in analysing data. Results revealed that only four factors: compensation satisfaction, job autonomy, KPI achievability, and job satisfaction explained turnover intention. By understanding the factors that lead to employee resignation, it is hoped that universities would reduce lecturers' turnover intention by introducing relevant retention strategies. Equity Theory, Expectancy Theory, Herzberg's Two Factor Theory, Higher Education Institution, Key Performance Indicator (KPI) Achievability, Social Exchange Theory, Turnover Intention
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(Downloads: 40)
Abstract (Viewed: 6)Mobile technologies have long been adopted in pure science research. However, their use in social science research has been largely ignored. The objective of this study is to understand how mobile devices support social science research. To achieve this purpose, we adopted observation as a methodology to determine actual usage of mobile devices by ten individuals involved in research works, including research administrators, researchers, and research assistants. Our findings indicate that social science researchers use mobile devices to support the task of reviewing literature and gathering data. The use of mobile devices also broadens the researchers' abilities to capture and store multimedia research data and facilitates data access and analysis. Researchers also utilise mobile devices to support the management of their research projects, including communicating with other researchers and coordinating activities amongst them. They also optimize mobile devices in planning, organizing, leading and controlling their research process. In conclusion, mobile devices have become increasingly useful as multitask tools for researchers, and have evolved into ubiquitous research instruments for social science research. Mobile Devices, Observation, Qualitative Methodology, Research Work, Social Science
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(Downloads: 97)
Abstract (Viewed: 14)This research focuses on the factors that influence purchase of Halal products by consumers in Malaysia that is religiosity, level of confidence, country of origin and attitude. Questionnaires were distributed to 350 consumers in the Klang Valley using convenience sampling. Multiple regressions were used to identify the relationship between purchasing factors and buying decision. The findings showed that religiosity, level of confidence, country of origin and attitude had significant relationship on buying decision. The paper extends the understanding of TRA to newly emerging contexts such as factors that influence the purchase halal products. Halal Products, Country of origin, Consumer Behavior, Level of confidence, Halal Market
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(Downloads: 36)
Abstract (Viewed: 4)This study explores the impact of marketing strategies of credit card providers on credit card users in Malaysia. It investigates customers' perception of credit card products, promotions, pricing and place strategies. Credit card usage patterns are observed in terms of card possession, usage frequency, spending amount and usage motivation. The study adopts a quantitative research approach through survey questionnaires to link marketing strategies with credit card usage. Logistic regression was performed to determine the relationship between marketing strategies and credit card usage. The 4Ps of credit card providers' marketing strategies (namely product, pricing, promotion and place/availability) have been shown to exert various degrees of influence on credit card usage. The study found product, pricing and availability strategies influence credit card usage, but there is no significant relationship between promotion strategies and credit card usage among Malaysians. Credit card usage, marketing strategies, compulsive spending, Malaysia
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(Downloads: 24)
Abstract (Viewed: 2)This article examines a variant of IT outsourcing. Specifically, it studies total outsourcing, which includes outsourcing IT personnel within a short-term contract between the client and vendor organisations. This study is based on outsourcing of IT activities and personnel from a Dutch oil company to American and German IT companies. Our study addresses two important issues: (1) the changes in formal structure, authority, and company's strategies experienced by the personnel due to outsourcing and (2) how this type of outsourcing contributes to changes in the employees' job satisfaction levels. Hofstede's cultural theory was used as theoretical basis for hypothesis development. Total IT outsourcing; short-term contract; IT personnel; organisational changes; job satisfaction
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(Downloads: 27)
Abstract (Viewed: 3)The purpose of this study is to investigate whether producers, dealers and agents of the Cosmetic and Toiletries Industries in Malaysia are implementing Islamic marketing practices in producing and selling their products. There is growing consciousness to conduct business in accordance to the rules and principles of Islam whereby halal products and services are gaining importance in many industries. The Islamic consumer market is huge and producers are beginning to realise its importance. This study employed the descriptive research method and non-probability sampling technique whereby data were collected through questionnaires distributed to a sample population in Klang Valley. The results show that self and social perspective and marketing scenario to have a significant impact on marketing practices. The study reveals that most of the marketing mix of product and distribution (place) strategy are being practised according to Islamic rules.Consumer Behaviour, Cosmetics, Islamic Marketing
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(Downloads: 45)
Abstract (Viewed: 5)Small and medium sized enterprises (SMEs) are the economic backbone of many countries. In order to survive and compete in dynamic markets, SMEs need supply chain intelligence (SCI) as a structured tool to gather and analyse information of business activities and the market environment. However, studies on the concept are scare, in particular its application to the SME sector. This research study examines the level and extent of SCI practices among SMEs and their impact on their competitive advantage and business performance respectively. In order to assess these, a survey was conducted among 813 SME owners and managers from various business sectors and subsectors. Results showed that majority of the SMEs have the right culture and some form of intelligence activities including formal intelligence unit. These measures were developed with top management support. By emphasising its importance among employees, SCI activities will improve SMEs' competitive advantage and performance. Competitive Intelligence, Supply Chain Intelligence, Competitive Advantage, Performance

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