This study examines the process of communication during a crisis between family members in a private organisation. Using the perspective of social constructivist theory, this study describes the communication dynamics among disputing parties as well as the stakeholders. Twelve in-depth interview transcripts were analysed using a pattern matching method based on an interpretive case study a conflict involving the Royal Palace of Surakarta. The findings suggested that communication during the crisis was inclined to be dominated by the disputing parties while stakeholders were relatively passive. Additionally, disputing parties used different responses to carry out communication with stakeholders. Since this study focused only on a single major case rather than on multiple cases, the characteristics of crisis were not explored nor could the findings be generalised. Therefore, further studies which involve multiple cases are required. Social constructivism in managing an organisational crisis is vital as crisis should be addressed appropriately since it represents the construction of perceptions among the members of the organisation. Therefore, communication between both parties should be strategic, instead of passive where it is taken for granted.
Conflict, crisis communication, family members, responses, social constructivism, private organisation
Traditional markets function not only as a centre for economic activity but also as a socio-cultural establishment. This research attempts to create a model of traditional market for cultural tourism in Surakarta. The study employed qualitative approach and several methods of analysis including spatial Analysis, category-based analysis (CBA), and interactive analysis. The result of this research supports the theory proposed by Santoso (2008), Jano (2006), Ekomadyo (2007), and Andriani and Ali (2013) that spatial planning of traditional markets is in accordance with the concept of cultural tourism, and it has the role as an urban catalyst towards the realisation of the city as a popular cultural tourism spot. Besides, the spatial planning of traditional markets can be considered as an effort to boost brand image of the city, both physically and non-physically, through RUCI model (Revitalization â€“ Urban Catalyst - Improvement).
Cultural tourism, RUCI model, spatial planning, traditional markets
Modern tourists prefer attractions which offer culture and art. Specifically, one village would offer one local product and tourists would be shown how the product is made. This research was conducted in Klaten district which is famous for its lurik and batik industries. Methods of analysis were Super Impose Analysis, Policy Analysis, and Interactive Analysis. The study used Local Culture Based Tourism Region Advancement Model or LCBTRA, consisting of Local Culture, Tourism Region which cover Attractions, Accessibility, Amenities, or Activities components, and also Advancement components, namely Attractiveness of tourism interests, Chances for tourism businesses, Job opportunities for the locals, Local community income and Regional economic development.
Klaten district, LCBTRA, local culture, lurik and batik industries, tourism region
A good design fulfils consumer needs and wants in an increasingly competitive world. However, humans do not realise the fact that the pursuit of perfection and sophistication in order to satisfy their needs and wants have gradually pulled them away from pursuing the ultimate objective in life: seeking Allah's pleasure. In this case, most individuals have their own perception and judgement of what is a good design. However, most of the outlined criteria are user-centred with quite a contrasting idea to that of the Islamic perspective that urges human being to become a caliph and at the same time, obtain the benefits of the hereafter as outlined in the Al-Quran. Hence, there is a need to improve the existing design criteria so that they can benefit mankind in accordance with Allah's will. This is a review of theories and definition of "good design" to explain the need to integrate integrating Asma ul Husna values into "design excellence principles".
Asma ul Husna values, design excellence, design process, good design, humanity, Muslim perspective
This study aims to explore how the discourse of clean and dirt was articulated in everyday life of inhabitants in Batavia (now known as Jakarta) through the use of Molenvliet canal. This study reveals how power, domination and inequality were practised, reproduced, or confronted. This was seen in the written texts and visual graphs representing the social and political context in Batavia. The findings show the Molenvliet canal plays a marker role suggesting the division of two contrasting phenomena between "clean" and "dirty" to signify the dichotomy of "European" vs "Native". Europeans used their private wells as clean water resources for daily activities, while the "Natives" used the public canals for their daily usage. The usage of the canal by the native population have reinforced various myths of superiority. It produced a discourse of undeveloped native bodies associated with the canal, diseases, and contamination. This study also exposes the failure of the Europeans to create the boundary between clean and dirty space. The Europeans judged cleanliness and relied on laundry services provided by the Natives who used the canal to wash their clothes. These canals revealed how the concept of dirt and cleanliness were used as a form of European domination. The canal become an evidence of powerlessness of European society.
Small and Medium sized enterprises (MSMEs) are playing an important role in Indonesia's economic growth. The purpose of this research is to discover the potential of Intellectual Property Rights (IPR) among SMEs in Malang district, East Java. A survey was conducted among 31 SMEs in the district of Malang district. This was supported by data from Department of Industry and Trade and Regional Development Implementing Agency. Observation, in-depth interviews, review of documents and purposive sampling techniques were employed and findings showed the MSMEs predominate in the handicraft (45.16%) and processed food (41.94%) sectors which have a potential for IPR, especially in regard to trademarks (58.06%), copyright (35.48%) and industrial design (6.45%). Only 11.11% of the trademarks had been registered, while the copyright and industrial design have not been registered yet. The main markets of the SMEs were Malang Raya region (51.61%), inter-city (38.71%), inter-island market (6.45%) and international market (3.23%). IPR issues occur to 3.23% of respondents, especially in regard to design plagiarism.
A research conducted by POPAI (Point of Purchase Advertising Institute) in 2012 proved that 76% of in-store purchases were unplanned. The percentage of unplanned buying has shown a 70% increase compared with 1995. The purpose of this study is to empirically examine the influence of internal and external stimuli on impulsive buying and their effect on customer satisfaction. This study uses Partial Least Squares (PLS) for data analysis techniques. The PLS aims to examine the predictive relationship between the constructs to see if there is a connection or influence between these constructs. The results of this study show Internal Stimuli (X1) and External Stimuli (X2) have simultaneous effect and directly affect Impulsive Buying (Y) at 65.1%. The rest is influenced by other factors which are not included in the research model. Meanwhile, Internal Stimuli (X1), External Stimuli (X2) and Impulsive Buying (Y) effect simultaneously and those directly affects Customer Satisfaction (Z) at 74.80%. The rest are influenced by other factors which cannot be explained in the study.
The aim of this paper is to find out how Indonesian consumers assess attributes of cultivars, flavour, aroma, juiciness, freshness, texture, size, and appearance of local and imported fresh apples. A hedonic price approach was used to compare the prices of local and imported fresh apples. A survey among selected consumers was conducted in four cities, namely Malang, Surabaya, Yogyakarta and Bandung in Java Island, Indonesia. These cities were selected as they are the main marketing channels for local apples in Indonesia. Accidental sampling technique was used to select the participants who shopped at supermarkets, fruit stalls and traditional markets. Multiple linear regressions were used to analyse significant attributes of the hedonic pricing method. The results indicate attributes of local and imported apples positively affect their price, namely flavour, texture, size, appearance and place to buy (supermarket). Findings show attributes of cultivar and freshness affect positively hedonic price of local apples, while juiciness affects positively that of the imported apples.
Attributes of cultivar and freshness, Indonesian consumer, local and imported apples, hedonic price
This paper attempts to identify creative f indigenous knowledge where r emotions are translated into unique and innovative batik design. It is well documented that batik designers use imagery and styles based on their environment, cultural experience and cultural objects. The very fact that batik making has survived and developed as a form of modern art and craft demonstrates its popularity and resilience. The paper creates a batik model that is a product of identity. The 'IK' (Indigenous Knowledge) creativity is unique as incorporates both traditional and modern elements in batik designs leading to sustainable batik craft in contemporary Malaysia.
Batik design, creativity, indigenous knowledge, sustainable craft, traditional and modern
E-Commerce (Electronic Commerce) is currently expanding in Indonesia and becoming the foundation of business development there. E-commerce however, faces challenges such as how companies can promote their goods or services to the target market. The problem lies in the under-utilisation of Information Technology in electronic commerce especially in business promotion. The purpose of this study was to determine and analyse e-promotion strategy and roadmap for e-commerce Indonesia. The research employed qualitative method, such as observation, interviews, documentation and triangulation techniques. The findings indicated that a roadmap for e-promotion by easing rules of transaction for e-commerce services is the way forward.
e-commerce, e-promotion, Indonesia, information, roadmap, technology
Community-Based Education enables interaction, communication and empathy with the patient, family and society. This study aims to develop a model of CBE that can support the achievement of student's empathy competence. Its research method included survey questionnaire, observation and correlational study involving 159 students of first semester and four lecturers at a selected university in Indonesia. Data was analysed using exploratory factor analysis (EFA) and path analysis. Learning methods in CBE using lectures, discussions, role play and field practice were also examined. It was found student empathy in communication increases with field practice, compared with role play
E-Marketing has led to a new online shopping behaviour among consumers, by utilising technology and the convenience it provides. This study focuses on consumer behaviour in in MatahariMall.com based in Bandung. It was found consumer behaviour changes perceptions and beliefs in terms of influencing their purchase decision. This study attempts to find out if e-Marketing of Mataharimall.com influences consumer's purchase decision by creating trust in the product. The sample population of this study are 100 consumers from Singapore and their purchasing decisions at MatahariMall.com. Results showed that e-marketing had won the trust of these consumers to ultimately influence their purchasing decisions, more so as these consumers had never made a purchase in MatahariMall.com before this. Therefore, trust had a significant role in purchase decisions.
Kasunanan Palace Museum is part a cultural heritage located in the city of Surakarta, Indonesia. The Museum has collection of objects related to the Kasunanan Palace and the museum building is still connected to the palace. Therefore, the family of Kasunanan Palace and their courtiers maintain and manage the museum. Family involvement in managing the museum results in a different strategy of human resources management. This study aims to assess the management of human resources at the Kasunanan Palace Museum as a for-profit cultural organisation based on Senge's the Fifth Discipline: The Art and Practice of the Learning Organisation (Senge, 1990) focusing on group problem solving using the systems thinking method in order to convert companies into learning organisations. This study adopts qualitative methods through observation, in-depth interviews, and study documents to examine the overall characteristics of a learning organisation as applied by the courtiers and leaders of Museum Kasunanan Palace. This research found that the fifth learning organisation cannot be carried out optimally in Javanese culture-based organisations. The Javanese culture is too influential in organisational culture and employee behaviour in Indonesia to allow for a modern intervention.
Fifth Discipline of learning organisation, Javanese culture, Kasunanan Palace Museum
The purpose of this research was to analyse the level of student learning activities and to increase their competence in mathematical problem solving through Problem Based Learning method and scientific approach. This research was designed based on a classroom action. The subjects were Grade 8 students of Muhammadiyah Junior High School in Batu Malang. The research was conducted in 2015. Data were collected by observing students' learning activity, while tests were conducted to measure the students' ability in mathematical problem solving. Descriptive analysis was conducted to analyse the student learning activities and the level of their mathematical problem-solving ability. The results of this study showed that the implementation of mathematical learning using Problem Based Learning method and scientific approach can enhance students' learning activities and mathematical problem-solving ability.
Learning activities, Mathematics, Problem Based Learning, scientific approach
There are three main elements of sustainable development, namely: economic sustainability, environmental sustainability and social sustainability. No doubt that it is difficult to intertwine harmoniously the anthropocentric of social and economic objectives with the eco-centric objectives. Using Malaysia and Thailand as a case study, this paper attempts to explore the night market phenomenon which has a positive impact on urban sustainability, especially in small urban spaces. The night market traders are able to increase their incomes which come from lower-middle economic class. Utilising of unused urban space as a 'venue' of night market has changed the landscape. The research applied various techniques in gathering data and presented findings which are in line with various socio-spatial dimensions. It is found that night markets have slowly transformed unused urban space into a place.
Malaysia, night market, sustainability, Thailand, unused urban space
Safety and security of the community is only achieved when there is a common agreement and understanding of certain norms related to it. Safety of public space, such as streets, squares and parks are very important for the community for continuity. These public spaces are created in tandem with the ebb and flow of human exchange. The vitality of public space is characterised by the frequency of its usage. Public open space is part of the urban structure that forms the core of the city. It is difficult to conceive a public space without its social dimension to provide context. This paper attempts to examine the quality and safety and security in Merdeka Square Park, a popular public open space in Medan. A mixed method technique was used in this research to determine safety and security of public space. A total of 120 respondents and 10 kiosk vendors were interviewed, and a survey was held in a selected area of the public space. Findings showed that security and safety of a public space have a strong impact on the community..
Community, Merdeka Square Park, public open space, safety, security
Choosing entrepreneurship as a career at a young age is influenced by personality, demography and environment. This research attempts to find out how these factors help young entrepreneurs realise their business ideas and the obstacles they have to overcome to evolve their business. The methods employed in this study are in-depth interviews and observation of selected respondents. Findings show that being an entrepreneur is highly influenced by awareness and by profit motives. The awareness was from reading and a desire to be innovative that have inspired young entrepreneurs to exploit business opportunities. Business obstacles are due to licensing difficulties and lack of parental support.
Awareness, environment, innovative, personality, profit motive, young entrepreneurs
The aim of this study is to examine and understand de-radicalisation attempts among university students. University leaders in Indonesia have adopted a policy of de-radicalisation through various programmes in response to the rise in radical religious movements which have swept across Indonesia. This is a case of study of de-radicalisation of students in UIN Malang conducted through the design of personality development courses (MPK) and the character of ulul albab in ma'had (campus boarding school). Strategy to build and increase awareness and prevent the development of religious radicalism through non-academic activities was also done through strengthening programme and activities of student organisations. This de-radicalisation model undertaken at UIN is directed to students who have not been exposed to radical ideologies, and those who have been exposed to radical ideologies but are not involved in terrorism. Both de-radicalisation models developed by this campus need to be addressed seriously and continuously by involving all relevant elements, as radicalism poses a serious threat to national security.
De-radicalisation model, personality development courses, radicalism, students, UIN
The present study examines critically the formulation of online promotional messages in the hospitality industry in Central Java. A total of 22 online promotional texts of tourism destinations in Central Java were analysed critically using the analytical paradigm introduced by van Dijk (1998) and Kress (2010). Results of the study revealed that these online promotional texts developed by Indonesian web developers were brief, simple and written in compound sentences. Complex sentences and 'gimmicks' were absent found, and the persuasive value of the texts remain basic. Therefore, the messages lack motivation in triggering a favourable outcome. Conceptually, the messages were constructed based on history, philosophy, and myths and highlighted Central Java's panoramic views, its unique geographical location and culinary specialties. Ethnographically though, the texts lacked of comprehensive information, events and latest activities.
Central Java, conceptual, ethnography, promotional message, tourism
This paper focuses on how to increase educational awareness on deforestation and agro forestry via ecotourism. Agro-forestry links agricultural planting system with forestry planting system. Therefore, educational tourism as part of socialization strategy can be a key to reviving interests in eco-tourism and environmental sustainability. Another focus of this project is on enticing visitors to care for the environment. Therefore, structural morphology in terms of architecture is used as a theme and method of the design. The design uses a metaphor of Islamic paradise garden as reminder to the visitor about the greatness of God. The result of the Design shows the form and technological roots applied in arrangement region and architectural building spaces.
Pesantren (Islamic Boarding School) has contributed to social changes in Indonesia. Pesantren as an educational institute not only provides religious education (tafaqquh fi al-din), but most importantly dakwah to instil moral and Islamic values among its students in conducting their social life, known as transformative propagation. The initial purpose of Pesantren is to internalise Islamic teachings in society, while taking into account social and cultural conditions that of the surrounding community. Therefore, not only is Pesantren known as a flexible institution, but it also has a dialectical relation. It also reconfirms the following surah: al-muhafazah 'ala al-qadim al-salih wa al-akhdu bi al-jadid al-aslah (while preserving the good-old values, also willing to adopt the new-better values). This paper discusses transformative propagation (dakwah) of Pesantren to tackle poverty through economic empowerment, to prevent violence and radicalism through the development of openness and tolerance; and to reduce social inequality through justice and gender equality.
As a result of climate change and globalisation, there is growing concern to regenerate decayed parts of the cities. Urban regeneration includes existing post-industrial areas, abandoned waterfronts, historic conservation and recycle and reuse of older building stock. In Malaysia, urban regeneration in the form of historic conservation, recycle and reuse of old building stock is still at its infancy although efforts have been made by major cities to retain their historical and traditional urban precincts. The Kuala Lumpur Metropolitan Region (KLMR) is one of the fastest growing conurbations in Southeast Asia. This paper discusses the notion of urban regeneration and promotes it as a leading tool for transformation of Kuala Lumpur Metropolitan Region (KLMR). The research methodology is based on identification of the problem and main objective. The major findings of the research revealed that the promotion and encouragement of urban regeneration of the traditional building stock is a better alternative to fast-track redevelopment. The introduction of urban regeneration programme will also involve stakeholders and the community and as such contribute to reinventing the already diminishing tropical urban environment and creating a unique sense of place and identity.
Kuala Lumpur Metropolitan Region, tropical urban environment, urban regeneration
Providing emergency shelter for victims of natural disasters is part of Disaster Risk Reduction (DRR) strategies and in terms proper management of resources in the community. International Organization for Migration (IOM) and Federal Emergency Management Agency (FEMA) among others have proposed framework for appropriate planning and design of emergency shelters. Recent flood occurrences in India, UK and Malaysia showed that the institution of mosque is highly appropriate to be used as emergency disaster shelter. This study analyses if mosques can function as an emergency shelter. The paper adopts the criteria set by IOM and FEMA to design properly functioning emergency shelter. Based on these, the design of common mosques is discussed considering different aspects, such as location, capacity and facilities. The institution of mosque is also analysed from the perspective of Islamic theology where mosques are seen as a place that provide social and welfare services to the community. The study recommends further study in this regard to propose specific guidelines for the mosque so that it can be utilised as an existing structure for providing emergency shelter for disaster victims.
If Quran offers the timeless guidance and Sunnah (the way of Prophet Muhammad) is the truthful way, the study on how to improve the planning methods according to Islamic Principles would be of immense help to a nation. Without a doubt, Exemplary Islamic City is the goal of this study. But how are we going to deal with pluralism in our planning methods while balancing modernity and Islamic notions? The Medina Charter, prepared as the basis for the Medina city-state, was introduced by Prophet Muhammad, the first written constitution in Islam and arguably, the first instance of constitutional law in society. A large number of officials from more than 100 predominantly Muslim countries participated in this conference. The objective of this study is to revive Medina Charter for the modern day Islamic City planning which would enable the states to develop better and more appropriate planning methods for pluralistic societies and highlight the importance of Marrakesh Declaration. A qualitative method will be implemented in this study with content analysis method.
Islam and pluralism, Islamic city planning, Marrakesh declaration, Medina charter, revive
Medina was a multi-ethnic and multi-religious society. The Prophet composed a document governing the relations between Muslims and other religious communities that would come to be known as "the Constitution of Medina". This document was, for all intents and purposes, a just constitution that established a type of contractual citizenship. It affirmed that those who were under its authority were one, cohesive, unified polity with all of its citizens enjoying equal rights and having the same duties. This document affirmed the unity of society in terms of religious pluralism and freedom of religion, but, despite its obvious importance, it has not garnered much scholarly attention. The objectives of this study are to: (i) identify the characteristics of Pluralism in Islamic City Planning; (ii) investigate the importance of Medina Charter towards Islamic City Planning; and (iii) develop better and more appropriate planning framework for Pluralistic Societies according to Islamic Principles. A qualitative method is adopted in this study which uses Content Analysis and Comparative Study to analyse secondary data. Findings indicate the most appropriate planning framework for plural societies like Malaysia is based on Islamic principles and the Medina Charter.
Islam and pluralism, Islamic city planning, Medina Charter
This study aims to assess and analyse the influence of Islamic work ethics and transformational leadership style and transactional leadership style to enhance organisational commitment of teachers. A total of 50 teachers were recruited as respondents who provided data through self-administered questionnaire. Data was analysed using multiple linear regression modelling and processed using SPSS version 20. The results indicated that only transformational leadership significantly influenced organisational commitment, while transactional leadership and Islamic work ethics had no significant effect.
Islamic work ethics, organisational commitment, transactional leadership, transformational leadership style
The main purpose of this paper is to present the thoughts of Hijjas Kasturi on national architectural identity for Malaysia. An interview session with him was held and questions of society and architecture were posed to elicit his unfettered views about the subject matter. Although there are a few writings that have described his buildings within this context of inquiry, none has been able to get up close and personal in relation to his private thoughts on this issue. Hijjas gave a clear insight into transforming the issue of culture, climate and clients into an expression of function and technology that presents a unique direction of design approach to a country that is struggling between modernity and conservatism.
Function and technology, Hijjas Kasturi, national architectural identity, unique design approach