This study adopted a mix research methodology to analyse factors influencing Indonesians' choice of talk show programme. It found themes, timing of the programme, the actors' performances and the appropriateness of the show were the main factors. Additionally, interests, value of entertainment if it was inspirational and informative, language used, duration of advertisement, presenter, guests, content and the influence of social groups (friends and family) played a role. These can be categorised as sensibility, contentment, fondness, and suitability.
Factor analysis, Indonesian television viewers, talk show programme
This research investigates how price perception, performance and satisfaction of Indonesian consumers impact online shopping experience and online repurchase intention at the same shops. The study specifically examines the important interrelationship between three variables that affect customer's intention to repurchase. The results facilitate the understanding of factors that influence repurchase intention of online shopping in Jakarta. One hundred valid responses from a set questionnaires were analysed. Regression analysis was employed to test the hypotheses. The results showed the customer's price perception and after-delivery satisfaction influenced their overall satisfaction and their intention to return to the same online shop (e-tailer). In addition, overall satisfaction influenced repurchase intention at e-tailer. Customer at- checkout satisfaction was not found to influence the overall satisfaction and their intention to return to shop at the same e-tailer. The findings suggested that customers after checking-out from an e-tailer required further favourable experiences to support their judgment and decision to return to the same online shop.
One of the promotional activities of Wonderful Indonesia is through advertising on television (TVC). It is aired both on the national television, as well as pay-tv aired in various countries. In 2016, Indonesia was ranked 47 out of 144 countries. The purpose of this study was to find the symbolic meaning of wonderful Indonesia version of A Visual Journey through Banyuwangi. It aims to examine connotative and denotative meaning contained in the advertisement. The identity of Indonesian, culture and philosophy is reflected in the advertisement. Semiotic analysis of Roland Barthes who claimed that social life is a sign of its own system was adopted as a research method. Data was collected through observations and interviews to complete the analysis. The results showed that the video "A Visual Journey through Banyuwangi TVC" contained denotative and connotative meaning. Denotative meaning refers to depiction of Banyuwangi in East Java, such as waterfalls, traveling to there, the uniqueness of natural stone and see the activities of tourists and local people in their daily activities. While the connotative meanings are attributed to Indonesian culture and philosophy, such as humble and harmony.
This research analysed direct and indirect effects of psychological contract towards turnover intention through its effect on work engagement in PT. Indah Jaya Londrindo. Data was obtained from PT. Indah Jaya Londrindo's 183 regular employees. Validity and reliability test, classical assumption tests, goodness of fit test, and SEM were used to analyse the relation between variables. Findings indicated psychological contract had a significant effect on work engagement and turnover intention individually; and that work engagement significantly mediated the relation between psychological contract and turnover intention. Thus, this study contributes to the knowledge of Human Resource Management by pointing to the importance of psychological contract and work engagement to turnover intention. This research also offers solution to PT. Indah Jaya Londrindo's 'increasing employee turnover intention'.
Direct and indirect effects work engagement, psychological contract, turnover intention
This research is aimed at measuring Family Planning (FP) Behaviour using Long Term Contraceptive Method (LTCM) on FP Practices and Small Happy Prosperous Family Norm (SHPFN) by employing a quantitative approach. The respondents were 1,501 women of Eligible Couple (Elco) aged 15-49 years living in poor, slum, and densely populated areas in Jakarta. The findings show that 62.9% of Elco use modern contraceptives and 39.5% of them use LTCM. All independent variables of FP have a significant linear relationship with FP Behavior with a coefficient of below 0.500 (weak). The influence of behavior on LTCM practice has a coefficient correlation below 0.500, with an exception for LTCM Attitude on LTCM Behavior at 53.3 %. The coefficient correlation of attitude and behavior on the practice of SHPFN is also still low. We recommend greater awareness via information dissemination, education, and communication (IEC) provided to the people and Eligible Couples that modern contraceptive methods including LTCM are safe and comfortable to use. There should also be collaboration between FP providers with health centres, clinics, hospital, and private services providers.
Family planning behaviour, IEC, Long Term Contraceptive Method, practice of SHPFN
The objective of this study is to analyse the influence of brand attitude factors on purchase intention, the comparison of brand attitude factors, the positioning of the Charm Body Fit Super Slim in the slim-type female napkin market and recommend competitive strategy for Charm Body Fit Super Slim. The study adopted qualitative and quantitative methodology including content analysis. Independent sample t-test, multiple regression, and multidimensional scaling were used to analyse data. The study sample was 100 people in addition to interviewing 10 respondents for an in-depth analysis. The results confirmed Brand Attitude had no significant persistent influence on purchase intention. There is significant influence of product quality, attitude on price, attitude on brand perception and usage attitude on purchase intention. There is no significant effect on purchase intention of product attributes, attitude on advertising, and in-store promotion. The positioning of Charm is the slim-type female napkin brand that is quality oriented. The study recommends competitive strategy in the form of product development using Japanese R & D technology, price promotion with tagline "Anti Spread Anti Leak, No Pouch No Worry", and campaign #SayYesToSlim.
This qualitative case study aims to describe a society-based government as a manifestation of political communication and democracy at Muna District, Southeast Sulawesi Province. The aim is to achieve good governance which is a manifestation of political communication. It is a process where government and society must continue interacting to create a society- oriented government. The society-based government as a manifestation of democracy has been carried out but it does not include all regions in Muna district. This is due to several factors, namely; (1) Inadequate land and sea transportation facilities due to the government's transportation policy; (2) economic inequality; (3) insufficient job opportunities; and (4) education. The study concludes Muna district embodies democratic principles of governance based on populist principles (from the people, by the people, and for the people).
Democracy, government, political communication, society
This research examines the effect of law enforcement, taxation socialisation, and motivation on taxpayer compliance with taxation knowledge as moderating variable. The sample is 98 taxpayers and data obtained from the respondents was analysed using Structural Equation Model. The results of the study showed that: (1) law enforcement had a significant effect on taxpayer compliance; (2) tax socialisation had significant effect on taxpayer compliance; (3) taxpayer motivation had significant effect on taxpayer compliance; (4) law enforcement, taxation socialization, and taxpayer motivation simultaneously had significant effect on taxpayer compliance; and (5) taxation knowledge did not strengthen law enforcement, tax socialisation, and taxpayer motivation in influencing taxpayer compliance. The findings of this research support the compliance theory used in taxation.
Law enforcement, motivation, taxation socialisation, taxpayer compliance
This research was aimed at examining the interaction of learning models, Problem Based Learning (PBL) and Inquiry Based Learning (IBL) with Student's Condition, Gender Factor and Academic Achievement, to improve Critical Thinking Skills (CTS). It was conducted through a "quasi-experiment", with Accounting Vocational students as the object of the experiment in three types of schools, namely public school, privately-owned schools accredited "A" and "B". The experimental design used was factorial of 2x3x3 with three ways ANOVA. The results showed that gender factors had no interaction with learning models while academic achievement interacted with learning models in improving CTS. In the PBL learning model, students with low achievement have a higher level of improvement compared with IBL. Both model learning, gender and academic achievement interact with CTS. Therefore, the student's condition, namely gender and academic achievement must be the focus in applying IBL and PBL to improve CTS of students at Vocational School of Accounting.
Academic achievement, critical thinking, gender, inquiry based learning, Problem Based Learning, quasi experiment
This study fills the gap in the literature on entrepreneurship education by examining the portrayal of entrepreneurship education programs (EEPs) in higher education. Therefore, it aims to analyse the implementation of entrepreneurship education at three universities in Bandung, Indonesia. The research method employed is qualitative approach by conducting in-depth interviews with several key informants in this field. The results indicate that the characteristics of entrepreneurship education are based on the input, process, and output. The input here relates to the institutional setting, audience, type of EEP, and objectives. The process includes the content, teaching and training method. Meanwhile, the output encompasses the success indicators, drawbacks and advantages as an effort to leads students in the venture creation process. This study also addresses the current issue of entrepreneurship education and recommends improvement strategies, the implications of which are that policymakers should create regulations that encourage students to become entrepreneurs.
Entrepreneurship education programme, high education, innovation, venture creation
The purpose of this study is to identify the parties involved in Binong Jati Knitting Industrial Centre (BJKIC) ecosystem. An ecosystem here refers to reciprocal and mutual relationship among connected parties. This study uses a transaction approach in mapping roles and parties involved in BJKIC ecosystem. It uses a qualitative method with the case study as its type of research. The result of this study shows a weakness of some parties in BJKIC. It brings about the decrease in terms of the number of knitting businessmen in BJKIC and consumer buying interest towards BJKIC knitting products. There has to be an evaluation and strategic planning for the future. It can be done by brainstorming with all parties in BJKIC ecosystem and doing a further examination so it becomes a healthy ecosystem.
BJKIC, business ecosystem, evaluation and strategic planning, Small Medium Enterprise, value network analysis
The aim of this study is to evaluate how companies adapt their strategy based on changing circumstance by measuring the frequencies of its life cycle phases. This study used sales growth as its variable. Quarterly data was collected from IPO date that happened before the year 2000. A total of 84 manufacturing firms from the 2015 Indonesia Capital Market Directory were sampled. Birth, growth, maturity, maturity survival and maturity revival phases of the companies were studied and it was found only 6% from the total were categorised as adaptable companies which tried to ensure steady sales. Few of them never experienced any changing phases. After the growth phase, their sales showed steady growth, even indicating increasing pattern.
The purpose of this research is to identify the socioeconomic backgrounds of women traders in the traditional markets in West Jakarta. In addition, it also aims to find about the entrepreneurial characteristics of the women traders and to determine the relationship between their socioeconomic backgrounds and their entrepreneurial characteristics. The research used associative method with the primary data obtained through interviews and questionnaires distributed to 72 women traders as respondents. The secondary data was obtained through literature review. Data was subjected to factor analysis and then correlated to each other. The results show that in general the correlation between the components of socioeconomic backgrounds and entrepreneurial characteristics of the women traders was very low, as indicated by a score below 0.5. Among the lowest correlation scores, the highest was the correlation score between age (in socioeconomic backgrounds) and leadership (entrepreneurial characteristics) with a score of 0.279, which means age had 27.9% correlation to leadership. Therefore, it can be concluded that the older the women traders, the higher the level of their leadership.
Entrepreneurial characteristics, socioeconomic backgrounds, traditional markets, women traders
Recent rapid growth of online business in Indonesia has encouraged companies to embrace knowledge management system (KMS) that enables them to deliver better services to their sellers and customers. The article examines one of most popular e-marketplace provider, Tokopedia,that helps millions of internet users. E-marketplace is defined as an electronic place that links sellers and buyers. It analysed the use of Amazon Web Service (AWS) as an essential component of KMS to manage people's interactions and flow of information within Seller Centre (SC) department. The SC department is a strategic business division of Tokopedia, with main objective to promote sales, store image and managing needs of customers. The outcome of the study will provide insights into how the cloud-based KMS is used by e-marketplace provider.
Amazon Web Service (AWS), cloud computing, e-marketplace, Knowledge Management System (KMS), Seller Centre (SC)
The purpose of this research is to find out the role of social entrepreneurship to promote social welfare of the community and what is the most effective way to do that This research used Neuro-Research method, which was a mixed method between qualitative method (exploration) and quantitative survey method (explanatory and confirmatory). The survey involved 50 presidents of foundations from all over Jakarta and 30 other participants. Content validity was determined via focus group discussion and construct validity using RASCH MODEL approach. The results indicated that the foundations which practised social entrepreneurship tended to be more innovative than those who did not. However, it was difficult to determine the social spirit and social mission of the foundations.
Mission and welfare, Neuro-Research, social entrepreneurship, social spirit
The aim of this study was to show differences in brand images of online shopping sites, namely Lazada, Tokopedia and Bukalapak based on six factors: attributes, benefits, culture, value, personality and users. Data is obtained from questionnaires distributed to respondents from Bina Nusantara University students. The study period was from March to November 2016. Data was analysed using ANOVA. Results showed differences in terms of attributes, culture and value except personality. These results can be useful for new or current companies that already have or about to create new online shopping sites to enhance their brand image and differentiate their online shopping site.
Attributes, brand image, culture, online shopping sites, value
This study examines how students use social media as a business medium base. Using UTAUT model developed by Venkatesh, it shows factors that affect one's acceptance of information technology. There are four constructs/variables that affect behaviour of technology acceptance: performance expectancy, social influence, effort expectancy, and facilitating conditions. The research method is verification and explanatory survey. The study population is 21 student entrepreneurs of Universitas Pendidikan Indonesia who use social media as a business medium. Data is analysed using partial least square-path modeling (PLS-PM) using SmartPLS 3 software. The results indicate that UTAUT is a good model that proves performance expectancy, effort expectancy, social influence and facilitating conditions have a positive effect on behavior intention and implications on user behaviour. This means that student entrepreneurial behavior in using social media for business needs to focus performance.
Behaviour of technology acceptance, business medium, social media, student entrepreneurship, UTAUT
Using market orientation perspective, this study addresses the effects of customer- and competitor orientations on environmental social responsibility (ESR) programmes. This study also examines under what conditions these orientations engender greater or lesser uptake on ESR programmes. This study examines whether the adoptions of ESR programmes determine the level of organisational performance. The results from a large- scale, cross-industry study show that being responsive towards customers and competitors leads organisations to adopt ESR programmes. Results also indicate that governmental pressures serve as a moderator on these relationships. In addition, the adoption of ESR programmes in newly developed products enhances an organisation's reputation, although they have no direct influence on enhancing organisational performance from the financial perspective.
Environmental social responsibility (ESR), institutional pressures, firm performance, organisational responsiveness
This study focused on music industry facing the following challenges: changing media technology, consumer demand and value. Companies have dealt with these massive changes. However, ICanStudioLive, a music company, viewed these from a different perspective. Instead of adopting a wait-and-see approach, they looked at opportunities to create value differentiation using Blue Ocean strategy, though unconsciously. This study used mixed research methods with sequential explanatory approach. Data was obtained from 50 music groups in addition to in-depth interviews with selected management. The SWOT analysis and PMS mapping were used to analyse the data. The results showed ICanStudioLive was practising differentiation strategy akin to Blue Ocean strategy. They were leading in divergence, differentiation, innovation, human resources and motivation compared with their two closest competitors. These variables helped their marketing programme leading to value differentiation. The PMS Mapping showed IcanStudioLive was a pioneer and they should develop and apply the value differentiation to implement the Blue Ocean strategy.
Blue Ocean, innovation and changing media technology, marketing strategy, music industry, value differentiation
The objective of this study is to develop a digital capability model for Small-Medium Enterprises (SMEs) and use it as a tool to investigate the maturity of digital transformation of SMEs in three traditional business communities: Suci, Rahayu, and Binong in Bandung, Indonesia. The study employs quantitative research methodology and is exploratory in nature. A digital capability model, using the value chain analysis framework, is constructed. The model consists of nine dimensions: organisation or company presence, store presence, support, knowledge management and decision making, marketing and sales, customer relationship, internal communication, ecosystem management, and digital revenue. It is then used to collect data using saturated and random sampling method. Data is later analysed using descriptive-correlational statistical technique in an effort to describe how each variable plays its role in the digital transformation for SMEs. The aggregate of measurement shows overall digital capability maturity index for Kampong Digital Suci, Rahayu, and Binong are 2.62, 3, and 2.36 from the maximum scale of 4 respectively. The results of the measurement suggest that the constructed model of measurement may be overwhelming for the type of companies under investigation.
Digital capability, kampong digital, maturity, Small Medium Enterprise (SME), virtual value chain
This study examines how Indonesian textile companies can maximise its human capital through adopting positive organisational behavior. The Neuroresearch method used here combines proportionally qualitative research method (exploration) and the quantitative research method (explanatory and confirmatory). Research instrument is calibrated by calculating the construct validity with the Rasch model approach. The findings of the study show the strongest determinant of an Indonesian textile company that manifest in the form of human capital is the indicator Value, which is formed and driven by the indicator Hope.
Behavior, human capital, indicators, neuroresearch, organisational, positive
The purpose of this research is to understand the impact of Customer Orientation of Service Employee (COSE) and the quality of services provided in order to determine the customer's behavioural retention motives in the banking industry at Lampung Province. A survey was conducted among 400 customers of commercial banks in Lampung for two months (June - August 2016) with proportional distribution. Survey data was analysed using Structural Equation Modelling (SEM) based on Lisrel 8.71. The findings show the customer's behavior towards banking services determine whether the latter will be retained based on its quality of service and if it is customer-oriented. Overall, the findings suggest that it is important to study the intention of consumer behavior to face competition in banking industry. For further research, it is recommended to research in the areas of customer satisfaction and other relevant variables to expand the research area.
Banking, behavioural intention, customer orientation, customer retention, service quality
The purpose of this research is to compare the effect of brand image on consumers' satisfaction and behavioural intention for local versus imported brands. This research surveyed 110 respondents who preferred to buy local bags and 110 respondents who preferred imported bags. The results suggest brand image has a positive and significant impact on customer satisfaction and behavioural intention for both local and imported brands. However, brand image of imported brands has a greater impact on customer satisfaction, whereas the customer satisfaction of local brands has a greater impact on customer behavioural intention. Consumers of local brands are more satisfied with local products and show greater positive behavioural intention. However, the brand image of imported brands are perceived as being better.
Brand image, behavioural intention, customer satisfaction, imported brands, local brands
This research assesses fraud detection systems using governance risk compliance (GRC) framework looking at two surveillance areas: national and independent. The target was public-private-partnership (PPP) agreements. Thirty samples for each national and independent examiner were collected to be analysed using neuroresearch. Using the GRC framework as basic elements of assessment, the results showed first, "a likelihood to engage in corrupt behaviour if policies are lenient" (significant at α <0.05), Second, "a likelihood to engage in corrupt acts if policies are lenient in the aspect of compliance and governance, along with "obvious symptoms of policies' partiality which have been used in companies' misbehaviour exists" in the aspect of risk. Third, it is possible for a company to commit infringements to smooth out the PPP process and the likelihood of public officers as policy makers in facilitating and accommodating PPP agreements.
Compliance, Corrupt Acts, detection, governance, Public Private Partnership (PPP), risk
When a city decides to adapt with the changes forced by globalization, there are always risks of losing its character and competitiveness. A city identity as measured by its brand equity can only cover part of city's complexities. Previous studies have suggested using corporate angle to describe the identity of a city. This research used the corporate identity model (AC2ID Test) to reveal a city's identity. The sample is Bandung, capital city of West Java and the third largest city in Indonesia. Based on a qualitative approach, the corporate identity model (AC2ID Test) was used to discover the multi-dimensional identity of the city today. The research revealed that the current development plan of Bandung is inconsistent with several elements that make up the actual identity of Bandung today. This gap has the potential to cause an identity shift and may impact upon the city's overall competitiveness. These findings suggest adjustments to the city planning to be consistent with the identity of the city that is embedded in the minds of the community to strengthen the characteristics and uniqueness of Bandung.
AC2ID Test, Bandung smart city, city Branding, corporate identity, city identity
This research aims to examine the influence of packaging design on perceived product quality, value, brand preference and repurchase intention of candy products in Indonesia. A survey was conducted to collect data from 201 respondents. This study employed Cronbach Alpha to test the reliability and Confirmatory Factor Analysis (CFA) to test the validity of the measurement items. Additionally, Structural Equation Modelling (SEM) was used to test the hypotheses. The results indicate that attitude towards packaging design has a significant and positive relationship toward perceived quality; perceived quality in turn has a significant and positive relationship with perceived value. Additionally, brand preference significantly and positively influence repurchases intention. However, attitude toward visual packaging design does not show any significant relationship toward brand preference and perceived value. Furthermore, perceived quality is found to insignificantly influence brand preference and repurchase intention.
PT. ABC is one of the well-known resin manufacturing companies that produces resin in large quantity. However, there is still residual production due to excess raw materials. The objective of this research is to find out appropriate combination of resin to be used in paint production, so that PT. ABC would achieve an optimal profit. The research method used to solve the problem is Forecasting Method and De Novo Programming. Besides, this research uses QM for Windows 2 software to support data analysis process. The results show that the demand forecast in December 2015 for each type of resin is: 240,146 kg (long type), 311,858 kg (medium type), 340,783 kg (short type), and 376.660 (other types). The combination of resin types to be produced that can optimise the production in December 2015 is: 240,146 kg (long type), 311,858 kg (medium type), 340.783 kg (short type), and 473.712,6 kg (other types). From this combination, PT. ABC would achieve optimal profit of Rp 6.388.886, 315 or approximately Rp 6.3 billion.
De Novo Programming, demand forecasts, linear programming, production quantity, profit