The National Education Blueprint (2013-2025) is grounded based on high-performing systems which promote a transformation of the Malaysian education system in line with the vision of Malaysia's National Philosophy in achieving educational outcomes which are of world-class status. Information and Communication Technology (ICT) impacts on the efficiency of promoting higher-order thinking skills (HOTs) as it provides a platform for educationists with clear educational objectives to share ideas and collaborate on ways to enrich the learning experiences of students. Now, the important question, how is this integration working out for Malaysian university students and educators? This exploratory study aims at gaining deeper insights into the current learning practices used by both university teachers and students, the types of ICT used in their classes, their views on the integration of these skills into the curriculum and also the application methods of teaching and learning using ICT to promote HOTs. Data were collected using purposive sampling where 199 participants were selected to take part in the study. These respondents were a group of English major undergraduate students from several faculties in a public university in Malaysia. This study shows that the students' experience in their degree programmes have revealed several successes, as well as poignant challenges, related to the use of ICT in inculcating higher order thinking skills among learners. The implications of this study suggest several important insights on the potential opportunities of technologies in facilitating higher order thinking but success lies on the tasks that are appropriately designed for higher order thinking in the content.