Home / Regular Issue / JTAS Vol. 25 (S) Dec. 2017 / JSSH-S0566-2017

 

The Role of Ar-Rahnu's Benefits - Sacrifices Exchange towards Relationships between Customers and Islamic Financial Institutions

Rafidah Mohd Azli, Mohd Rizal Palil, Shifa Mohd Nor, Mohamad Abdul Hamid and Zainudin Awang

Pertanika Journal of Tropical Agricultural Science, Volume 25, Issue S, December 2017

Keywords: Ar-Rahnu, benefits, Islamic pawn broking, sacrifices, Social Exchange Theory

Published on: 1 May 2018

The first Ar-Rahnu (Islamic pawn broking) shop was established in Terengganu, Malaysia in 1992. However, the role of exchange between benefits and sacrifices in Ar-Rahnu transaction as a determination of its development has not been given much emphasis in Malaysia. Therefore, this paper explores a new perspective of Ar-Rahnu especially focusing on its benefits and sacrifices. Several studies have highlighted the benefits-sacrifices exchange (BSX) to be the determinant of customer demand. The BSX in Ar-Rahnu transaction proposes a new conceptual framework to investigate the effects of its usage. This paper provides a new insight into these constructs by introducing the Social Exchange Theory (SET). Two hundred and six respondents were selected to answer a set of questionnaires. The Factor Analysis found that the dimension of benefits and sacrifices in Ar-Rahnu is fit to be analysed using SEM using Amos. This paper suggests that BSX in Ar-Rahnu transaction produce a significant effect on the Ar-Rahnu customer-pawnbroker trust and long-term relationship.

ISSN 1511-3701

e-ISSN 2231-8542

Article ID

JSSH-S0566-2017

Download Full Article PDF

Share this article

Recent Articles