The objectives of this study are to find out the importance of internship for students and the factors for their motivation and satisfaction as interns in the hospitality industry. This research uses the quantitative method through a questionnaire to gather data. Seventy-two questionnaires were collected from Diploma-4 students in hospitality and tourism major universities in Jakarta, Indonesia. Different analyses were employed. The result shows that the students are aware about the importance of the internship. The results also depicted that the location of the hotel had the highest effect on the overall satisfaction. Overall, the students were satisfied with the internship program. To improve the internship programs, the findings of this study recommend the hotel industry and the school offering hospitality and tourism programs to consider the views of students.