Pertanika Journal of Social Sciences & Humanities
Pertanika Journal Home Facebook
Pertanika · Universiti Putra Malaysia Press

Pertanika Journal of Social Sciences & Humanities

Official journal of Universiti Putra Malaysia for scholarly work across the social sciences, humanities and related interdisciplinary fields.

e-ISSN 2231-8534 ISSN 0128-7702
Research article

Efficiency of Cruise Port Management: A Comparison of Phuket and Singapore

Phaiton Monpanthong

Keywords ASEAN cruise port, cruise port comparison, efficiency of cruise port, Phuket, port management, Singapore
Article content

Abstract

Cruise tourism has expanded to the Asian region, using larger cruise ships to serve new targets. Therefore, ports are one of the most important factors involved. Thus, the objective of this study is aimed at investigating and comparing cruise port management systems between Phuket and Singapore, employing quantitative research methods. The empirical findings showed that the top five biggest gaps regarding two cruise port management examples were port infrastructure, port facility, political stability, cruise tourism policy and cleanliness in rank. The results revealed that port management in Singapore was more efficient than in Phuket in most variables; however, tourism attractions, tourism activity, service providers, value for money, climate/sea conditions, and immigration formalities of Phuket were slightly better than that in Singapore.